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Storage as a Service (SaaS)

With its recently introduced MozyEnterprise solution, EMC has become the decisive and leading storage as a service vendor. EMC's storage as a service follows its earlier entry of information security as a service via the RSA Key Manager as a Service productized solution. The backup and recovery service stems from the Berkeley Data Systems acquisition and has been expanded from a consumer level product to an enterprise product targeted at organizations with hundreds or thousands of PCs and servers.

Businesses of all sizes are evaluating offline storage and backup services as a method to ease system administration and reduce security concerns associated with physical backup mediums. Gartner analyst Adam Couture said that the technology is slowly becoming more attractive to larger companies, thanks to advancements by EMC and storage and backup rivals such as IBM, Symantec, Seagate Technology and Iron Mountain. Analyst firm IDC more quantitatively projects that sales for hosted backup storage services will grow from $235 million in 2007 to $715 million in 2011.

As with most software as a service solutions, MozyEnterprise is a subscription-based, multi-tenant solution which performs online backups of Windows-based desktops, laptops and servers. EMC has created a centralized SaaS web platform called Fortress which delivers centralized system administration, metering and billing. The company has also produced a way to shrink the amount of data sent over the Web, and thereby lessen the necessary bandwidth, by using a deduplication technology and related methods.

The MozyEnterprise solution is priced at about $5.25 per month plus $.70 per gigabyte of storage for each laptop and PC or $9.25 per month plus $2.35 per gigabyte per month for each server. EMC claims to have 1,200 trained value added resellers (VARs) (most of whom were previously offering the prior Berkeley Data Systems consumer product) whom are geographically dispersed and actively promoting and reselling the new product. While several start-up technology vendors have previously introduced similar web-based backup, storage and recovery solutions, EMC is the first major player to throw its hat into the ring and is certain to add both credibility and substance to a service market looking for affirmation.

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February 6, 2008 at 10:50 AM in SaaS | Comments (0) | TrackBack (0)

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This blog is focused on hosted, on-demand or software as a service (collectively SAAS) business solutions. To qualify as a SaaS solution, the service should be offered on a subscription (pay as you go) purchase price, housed in a multi-tenant data center and delivered remotely over the Web to web browsers. Business applications include about any front office or back office business system. Frequently cited business applications include Customer Relationship Management (CRM) systems, Sales Force Automation (SFA) systems, Enterprise Resource Planning(ERP) systems, Supply Chain Management (SCM) systems, Manufacturing Systems and Human Resource (HR) systems.